Our support of you and your SMB doesn’t stop at deployment. Our Dell Pro Support & Managed Services are a fleet of Engineers equipped to deploy your solution and ensure it is effectively integrated into your existing infrastructure for any business located in mainland UK.

Dell ProSupport also offer installation services, something that can be supplied as part of your initial solution quote.

Our ability to provide this support service for your Dell products means you can think of MirageTek as the only company you need to liaise with when it comes to the provision of your assets and software, all the way through to post deployment support. MirageTek are all you need to ensure your business can perform with the bare minimum of downtime, while allowing you to get the most out of your IT infrastructure.

The benefits of subscribing to MirageTek’s Dell Pro Support include:

Remote Access & Technical Support over the phone 24/7
Access to highly skilled Technicians to diagnose and troubleshoot
Support on third-party manufacturers
Two or Four Hour Response*

Dell Managed Services

Dell offer a wide variety of Managed Services designed to reduce overheads by saving your IT department valuable time maintaining your infrastructure. They help boost company productivity by enabling your staff to generate more revenue where operations are better streamlined and organised and they mitigate risk by facilitating best practices of your IT infrastructure and reducing the likelihood of undesirable situations like data loss and security breaches.

Dell can provide you with services such as:

Encryption of data for all your workforce (On Prem, on road, home office, regardless of device).
Backup and restoration of your computers and critical devices
Email security to automatically block viruses and spam content as well as email tracking

No matter what you’re IT concerns are, Dell have a Managed Solution that can meet your needs and simplify your operations. It’s always worth speaking to our Sales team on 0203 617 7663. They can help you find the right level of support to meet your requirements.

*If a problem is found that cannot be fixed over the phone or via remote access, you will qualify for their two Onsite Support options; Next Business Day (NBD) or four-hour mission critical response and fix.

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